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Agoda Launches AI-Powered Room Grid Bot to Help Travelers Decide Which Room to Book
SINGAPORE , Aug. 13, 2026 /PRNewswire/ -- Digital travel platform Agoda has introduced the Room Grid Bot, an AI-powered chat assistant designed to help travelers decide which room to book. Available in the Agoda mobile app, the new tool recommends rooms suited to their needs. Agoda offers travelers a diverse breadth of room options when booking a hotel, with room types and offers varying by occupancy, cancellation terms, meal inclusions, and price. The Room Grid Bot addresses this by using travelers' current search details and the preferences they share in the conversation to recommend the most relevant options. These recommendations appear directly within the chat, helping travelers narrow down their choices without needing to compare every listing manually. Travelers can access the Bot from the room-selection page after tapping "Select room" on a hotel's property page in the Agoda app. They can start a conversation by tapping the "Need help choosing a room? Let AI help you" banner without leaving the room-selection page. Travelers can ask the Bot to find options with specific inclusions, such as free breakfast, or to answer relevant property questions, such as check-in times. The Bot also highlights a "Best pick," helping travelers identify a suitable room based on their preferences more easily. Idan Zalzberg, Chief Technology Officer at Agoda, said, "Choosing a hotel is only part of the booking decision. Travelers also need to find the right room for their trip, which can be challenging when many options are available. The Room Grid Bot helps narrow down those choices based on what travelers want and need, making it easier to identify and book the room that best suits their trip." The launch builds on Agoda's growing suite of AI-powered tools across the hotel booking journey. The Property AMA (Ask Me Anything) Bot answers accommodation-specific questions as travelers explore a property, while the Booking Form Bot addresses common questions during checkout. Together, the tools provide relevant support as travelers explore hotels, select rooms, and complete their bookings. Agoda continues to invest in technology that makes travel planning simpler, faster, and more intuitive. Agoda's offerings include over 6 million holiday properties, 130,000 flight routes, and 300,000 activities, all available on Agoda.com and through the Agoda mobile app.
2026-08-13 04:00:00

Air India pilot undergoes 'confirmatory' drug test after flight plunge

Mumbai, India: India's aviation ministry said Sunday that an Air India pilot whose flight plunged dramatically in turbulence injuring 17 passengers and crew is undergoing a "confirmatory" psychoactive drug test.

The Airbus A320, carrying 137 passengers and eight crew, lost around 300 feet (91 metres) on August 4 while flying from Phuket in Thailand to New Delhi, before stabilising and landing safely, the civil aviation ministry said.

Eight passengers and four cabin crew members were admitted to hospitals after landing in the Indian capital, whose conditions were described as "stable", after which both pilots were given a standard "psychoactive substance screening test", the statement read.

"The screening test in respect of the Pilot-in-Command (PIC) indicated a result requiring confirmatory testing," it said.

"Samples have accordingly been sent to the designated laboratory for confirmatory analysis, and the final report is awaited."

The ministry said the flight has been classified as a "Serious Incident", and that India's Aircraft Accident Investigation Bureau (AAIB) has launched an investigation.

Both pilots have been removed from the flying roster pending outcomes of investigation.

"Further action, as appropriate, will be taken based on the outcome of the investigation and confirmatory test results," it added.

Videos of the incident's aftermath showed cabin baggage strewn across the aisle. Some of those injured were taken to hospital on stretchers.

Air India, in a statement earlier on Sunday, confirmed that a "post-flight screening test" had been conducted on the flight's pilots, but it said the results had not been shared with the company.

The incident is the latest in a series of setbacks for the Indian carrier, which appointed a new executive on Wednesday.

Since taking over Air India in 2022, India's Tata Group has embarked on an ambitious overhaul, ordering hundreds of aircraft and upgrading its ageing fleet.

While the airline has managed to modernise operations and integrate the group's aviation businesses, it has faced persistent headwinds including aircraft delivery delays and airspace closures.

But the biggest blow to the airline's image came in June 2025, when Air India Flight 171 -- a London-bound Boeing 787 Dreamliner -- crashed shortly after take-off from Ahmedabad, killing all but one of the 242 people on board and 19 people on the ground.

The carrier has now turned to former Ethiopian Airlines chief Tewolde Gebremariam, widely seen as an industry veteran capable of righting the ship, as its new CEO as it seeks to execute a turnaround.


2026-08-09 14:46:53

Malaysia Airlines to test all pilots after Indonesia drug arrest

Kuala Lumpur: Malaysia Airlines' parent firm announced on Friday mandatory drug screenings for its pilots, after one of them tested positive for a cocktail of narcotics and was arrested in Indonesia for smuggling.

Authorities at Jakarta's Soekarno-Hatta International Airport arrested the 39-year-old pilot last month, shortly after arriving from Kuala Lumpur, for allegedly attempting to smuggle more than 70,000 ecstasy tablets in his suitcase.

Malaysia Aviation Group said in a statement on Friday that it would carry out tests "for all active pilots, beyond industry practice".

The group, which also owns budget airline Firefly, said the process would begin with 1,260 pilots from the national carrier, with tests to be completed by August 15.

Pilots who are not tested will "not operate flights" until they have been cleared, the company said.

The process would complement the aviation group's "existing random testing programme", it added.

"Operational safety and crew fitness for duty are non-negotiable," said the group's president and chief executive, Captain Nasaruddin A. Bakar.

"We take any breach of our safety standards seriously and have acted swiftly to enhance mandatory drug screening across our active pilots."

The detained pilot faces the death penalty on conviction in Indonesia.

Results of his urine test came back positive for meth, MDMA and cocaine, according to Indonesian customs officials.

Malaysia Aviation Group has said he was not the one who flew the plane from Kuala Lumpur that day, but a cockpit "observer" who had been "off duty for two days preceding the incident".

It added that the aircraft "was operated safely at all times by two qualified operating pilots".


2026-08-07 11:09:07

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