eClinicalWorks and healow Genie Help 52-Provider Orthopedic Practice Cut Down Abandoned Calls Rate by Over 50%

WESTBOROUGH, Mass.--(BUSINESS WIRE)-- #AI--eClinicalWorks®, one of the leading ambulatory cloud EHRs, today announces that Pinnacle Orthopaedics & Sports Medicine Specialists, a renowned orthopedic practice based in Marietta, GA, has been using healow GenieTM, an AI-powered call center solution to improve operational efficiency, enhance patient engagement, and streamline care for its 80,000 annual patients. The practice manages up to 15,000 calls each month. healow Genie has addressed these chall
2026-09-03 14:30:00