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Artificial Intelligence (AI) Is Making Call Centres More Expensive - Not Cheaper (By Sanjay Govender)

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(MENAFN - APO Group) By Sanjay Govender, Head of GBS/BPO Solutions at Qrent ( ). The BPO industry has embraced AI as a technology capable of improving operational efficiency, enhancing customer ...
2026-08-27 05:00:55